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Scheduling a video conferencing room

  1. Contact the registrar’s office to reserve the rooms
  2. Once the registrar’s office has confirmed the rooms are reserved, open a Help Desk ticket
    • Title or name of event
    • Include date/dates
    • Start and end times
    • Rooms you need connected
    • List which side is the teaching side
    • Do you need the session recorded? If yes, include the blackboard course ID
  3. If the request is for another user, please include their info so we can cc then on the calendar invite
  4. If there are any changes to the video request, date, start or end time, room changes, cancellations, please notify both the registrar’s and the HelpDesk as soon as possible

Helpful Information

Submit a ticket using the:
MCPHS Online Ticketing System

Off-campus access

Phone support:
Available 24/7/365
617.732.2170

E-mail:
helpdesk@mcphs.edu

Locations:

Boston
3rd Floor Tech Center
Matricaria Building

Manchester
Brant Building
Room 130

Worcester
19 Foster Street
2nd Floor