Skip to content
Image of Online Learning at MCPHS Online Learning at MCPHS

Services

Accounts & Access

Account Provisioning & Deprovisioning, Access Level Changes, ID Badges, Multifactor Authentication, Name Changes, Password Resets, Role Changes, Signature Changes

Blackboard

Account Privileges, Collaborate, Course Enrollments, Course Merges, Course Shells, Organizations

Business Applications

Colleague, DocuSign, Grading Entry System, OnBase, OnColl, Raiser's Edge, Salesforce CRM, ServiceNow, ShareFile, Simplicity, WebAdvisor, WebAdmit

Campus Safety & Security

Access Control System, Alertus Emergency Beacon, Building Alarm Systems, Cameras, Emergency Call Boxes, RAVE Emergency Alert

Clinical Applications

CORE ELMS, Herbal Rx, MindBody, UnifiedPractice, Titanium Scheduler, Dentrix, Dexis, Sirona, E*Value, eClinicalWorks, Optima, Compulink, Forum, M&S, Marco, JasRX, Esaote, ImageGrid, Showcase

Communication & Collaboration

Microsoft Office (Email), Microsoft Teams, Mobile Devices, Office 365, Outlook Web Access, Skype for Business, Telephony

Computing, Printing & Support

Computer Hardware, Computer Software, Mobile Printing - Students, Netbooks, Office Moves, Printing, VDI/VMWare

Educational Technology & Support

ChemBio Office, Classroom Support, CourseEval, Distance Education (DE) Support, GraphPad Prism, iSpring, Kaltura, Kurzweil, Library Applications, Meeting Support, ParScore, Qualtrics, Special Event Support, Training, TurningPoint/Clickers

Information Security

Phishing, Security Alerts, Security Training, Virus Protection

Network Services

CableTV, Internet Access, Network Access, Network Hardware, SpectrumU Streaming, Wireless Access, Wiring, Xfinity on Campus Streaming

Servers & Data

Fileshare, Server Hardware, Shared Drive Storage

Web Services

Content Changes, Digital Signage, Webpage

Helpful Information


Submit a ticket using the:
MCPHS Online Ticketing System

Phone support:
Available 24/7/365
617.732.2170

E-mail:
helpdesk@mcphs.edu

Locations:

Boston
3rd Floor Tech Center
Matricaria Building

Manchester
1260 Elm Street
Room 305

Worcester
19 Foster Street
2nd Floor