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Accounts & Access

Account Provisioning & Deprovisioning, Access Level Changes, ID Badges, Multifactor Authentication, Name Changes, Password Resets, Role Changes, Signature Changes


Account Privileges, Collaborate, Course Enrollments, Course Merges, Course Shells, Organizations

Business Applications

Colleague, DocuSign, Grading Entry System, OnBase, OnColl, Raiser's Edge, Salesforce CRM, Self-Service, ServiceNow, ShareFile, Simplicity, WebAdmit

Campus Safety & Security

Access Control System, Alertus Emergency Beacon, Building Alarm Systems, Cameras, Emergency Call Boxes, RAVE Emergency Alert

Clinical Applications

CORE ELMS, Herbal Rx, MindBody, UnifiedPractice, Titanium Scheduler, Dentrix, Dexis, Sirona, E*Value, eClinicalWorks, Optima, Compulink, Forum, M&S, Marco, JasRX, Esaote, ImageGrid, Showcase

Communication & Collaboration

Microsoft Office (Email), Microsoft Teams, Mobile Devices, Office 365, Outlook Web Access, Skype for Business, Telephony

Computing, Printing & Support

Computer Hardware, Computer Software, Mobile Printing - Students, Netbooks, Office Moves, Printing, VDI/VMWare

Educational Technology & Support

ChemBio Office, Classroom Support, CourseEval, Distance Education (DE) Support, GraphPad Prism, iSpring, Kaltura, Kurzweil, Library Applications, Meeting Support, ParScore, Qualtrics, Special Event Support, Training, TurningPoint/Clickers

Information Security

Phishing, Security Alerts, Security Training, Virus Protection

Network Services

Internet Access, Network Access, Network Hardware, SpectrumU Streaming, Wireless Access, Wiring

Servers & Data

Fileshare, Server Hardware, Shared Drive Storage

Web Services

Content Changes, Digital Signage, Webpage

Helpful Information

Submit a ticket using the:
MCPHS Online Ticketing System

Off-campus access

Phone support:
Available 24/7/365



3rd Floor Tech Center
Matricaria Building

Brant Building
Room 130

19 Foster Street
2nd Floor